- What personal data do we collect and for what purpose?
- Disclosure of your Personal Data
- How do we protect your personal data?
- Your rights and options
- Special information for parents
- How you can contact us
SC VIRAL DESIGN SRL with address in Brăila, Str. Hipodrom, No. 24 , Brăila (“Viral Design”, “our”, “us” or “new”) or its affiliates or subsidiaries would like you to familiarize yourself with how we collect, use and disclose Personal Data . This Privacy Notice has been designed to help you understand our privacy practices, including what Personal Data we collect, why we collect it, for what purposes we use it and how we protect it, and your personal rights.
Viral Design appreciates the interest you show in the company, its products and services by accessing our websites (www.viraldesign.ro) or associated communication channels, including but not limited to the pages and/or channels and our social media blogs (collectively “Viral Design Pages”). This privacy notice applies to the Personal Data we collect or process when you interact with the Viral Design Pages. You can interact with Viral Design through the Viral Design Pages, by purchasing and using our products/services, through commercial communications, and through our customer support department. These interactions can be made by visitors, customers, business customers, suppliers and/or business partners.
Viral Design also processes Personal Data outside of the Viral Design Pages, which will require a different privacy notice (for example, Viral Design research projects or other specific websites or portals). In such cases, Viral Design will clearly specify that such privacy notice is different from this privacy notice.
Last but not least, your privacy is of real importance to us. You have demonstrated your trust in us by interacting with Viral Design Pages and we appreciate your trust. This means that we are committed to protecting your privacy at all times.
What personal data do we collect and for what purpose?
When we use the term “Personal Data” in the Privacy Notice, we mean information about you that allows you to be identified, either directly or in combination with other information we may hold.
Viral Design Account Data
You can choose to create a Viral Design Account online to benefit from our services and/or to purchase online.
When you create a Viral Design Account, we collect the following personal data:
- date of birth or age
- email address
- preferred country and language determined from the extended URL on the Viral Design page where you created your account
- mailing address
- phone number
- CNP / CUI (invoicing required)
- if you have decided to create a Viral Design Account using your social network account, we may receive your profile details from the social network that you choose to disclose to us.
We use this Personal Data to create and maintain your Viral Design Account. You can use your Viral Design Account for various services. When you use your Viral Design Account for a Service, we may add Personal Data to your Viral Design Account. The following paragraphs give you information about the services you can use and what Personal Data we will add to your Viral Design Account when you use them.
Your Viral Design account is created solely at your request. Therefore, we consider that the processing of Account Data is necessary for the fulfillment of the contract in which you are a party, being legitimate according to Article 6 (b) of Regulation (EC) 5419/16.
Purchase and registration data
You can purchase Viral Design products and services from our online store.
When you purchase products/services and when you register your product, we collect the following Personal Data:
- shipping and billing address
- phone number
- invoice history, which contains a summary of the products/services purchased
- details of conversations you may have with customer support departments regarding questions about purchased products/services or matters related to online purchases
- details of the registered product/service, such as the name of the product/service, the product category it belongs to, the product model number, the date of purchase, proof of purchase.
We use this Personal Data to complete your purchase and/or register your product. If you log in to your Viral Design Account, your Purchase Data and Registration Data will be added to your Viral Design Account. If you purchase Viral Design products/services as a “visitor”, we will use your Purchase and Registration Data to complete your purchase, but will not add the information to your Viral Design Account.
Products are purchased and registered only at your request. We consider that the processing of your Data regarding purchases and registration is necessary for the fulfillment of the contract to which you are a party, being legitimate according to Article 6(b) of Regulation (EC) 5419/16.
Data regarding promotional communications
You can choose to subscribe to commercial and promotional communications.
If you subscribe to commercial and promotional communications, we will use your following Personal Data:
- email address (if you don’t have an account)
- your Viral Design Account data
- date of birth or age
- your interactions with Viral Design pages, the emails you clicked on and opened, and your participation in events.
We use this Personal Data to send you promotional communications about Viral Design products, services, events and promotions, based on your preferences and behavior.
Companies in the Viral Design group may contact you by sending you promotional communications via email, SMS or other digital channels, such as mobile applications and social media platforms. In order to be able to customize communications based on your behavior and preferences and thus provide you with the best personalized experience, we may analyze and combine all information associated with your Account Data and data related to your interactions with Viral Design. We also use this information to create audience segments that show which of our products and/or services are of interest to users and to track the success of our marketing efforts.
Viral Design will give you the opportunity to withdraw your consent to receive promotional communications at any time by using the unsubscribe link at the end of the commercial communications emails you may receive from us.
We may also send you Viral Design press releases by e-mail (Journalistic data by e-mail). When Viral Design sends press releases, it will process data such as your name, contact details (such as email) and company information.
The processing of Personal Data for Promotional Communications is carried out based on your consent, i.e. on a voluntary basis; this ground is legal according to Article 6 (a) of Regulation (EC) 5419/16. When Viral Design processes your Personal Data based on your consent, you have the right to withdraw your consent at any time, without affecting the legality of the consent-based processing prior to withdrawing your consent.
Data associated with online reviews
You can choose to express your opinion, add comments, ask questions, rate and add reviews in online ratings (Online Reviews).
If you choose to use this opportunity, we will process the following Personal Data:
- The cookie ID
- your views/comments/questions/rating
- your contact details, if you provide them to us (name, email, phone number).
Viral Design uses this Personal Data to obtain valuable information on the basis of which to improve its Pages or the range of Viral Design products/services.
We consider that the processing of your Data associated with online opinions is based on a legitimate interest of Viral Design to improve its Viral Design pages and range of products and services and is lawful under Article 6(f) of Regulation (EC) 5419/16.
Data associated with events
Viral Design may collect data for events, webinars or trade shows (“Events”) that you may attend or register for through the Viral Design Pages. You can register for the Event either through the Viral Design Pages or through the other organizing company.
When you register for an event, we will process the following information:
- mailing address
- the product/service of interest.
- phone number
By registering for an event, you agree to receive communications from Viral Design directly related to the event, such as the location and time of the event.
We consider that the processing of Data associated with events is necessary for the fulfillment of the contract in which you are a party, being legitimate according to Article 6 (b) of Regulation (EC) 5419/166.
Data associated with the monitoring of social networks
When you interact with or communicate on social media channels/pages/promotions and blogs (for example, when you click “like” or “share”, when you post and share comments and when you submit ratings and reviews), Your Personal Data personal data are processed by a third party that provides social media monitoring services to Viral Design. This means that the third party providing social media monitoring services will keep a copy of your public online interactions, to which the third party has given us access.
Personal Data that we collect includes publicly available data that you have provided in the context of social platforms, data that we obtain from the respective social media service provider through a third party that provides network monitoring services. socialization; these can be: name, birthday or age, homepage, profile picture, time zone, postal address, country, interests and comments and content you have published/shared.
We use this Personal Data to get an overview of what people think of us and our brands and to get an idea of relevant online influencers and to solve problems and/or improve Viral Design products and services and/or to initiate a promotional discussion with you (based on questions/requests you have made to us or to our competitors).
We consider that the processing of Data associated with the monitoring of social networks in the above context is based on a legitimate interest of Viral Design to act legally according to Article 6(f) of Regulation (EC) 5419/16.
Data associated with customer support interactions
It is possible to interact with our Customer Support Centers.
When you contact the customer service department or when you communicate with one of the Viral Design Customer Service Centers representatives by email, telephone or in writing (eg reply card), we will use the following Personal Data:
- your account data
- your phone records and their history, your purchase history, the content of your questions or requests.
We use this Personal Data to assist you as a consumer or customer (in relation to a product or service), to answer your questions, to respond to your requests and to provide you with the service relevant to customers, such as repairing or redeeming products/services. We also use this Personal Data to improve, fix, or customize our products and services, to meet compliance standards, and to train our Customer Service employees in training courses.
If we provide you with this service based on an agreement, we consider that the processing of your Personal Data is necessary for the fulfillment of the contract to which you are a party, being legitimate according to Article 6 (b) of Regulation (EC) 5419/16.
In other cases, we consider that the processing of your Personal Data in the above context is based on a legitimate interest of Viral Design to act lawfully according to Article 6(f) of Regulation (EC) 5419/16.
Improving our products and services (Data associated with improvement)
If we use the Personal Data we collected from you when you used Viral Design Products/Services and/or Viral Design Pages for analytics purposes, we do so to improve our Products/Services and to -give you a better user experience. We also do this to get an overview of our Products and/or Services that are of interest to certain audiences.
We consider that the processing of your Personal Data in the above context is based on a legitimate interest of Viral Design to improve its Viral Design pages and range of products and services and is lawful under Article 6(f) of Regulation (EC) 5419/16.
In providing services to you, we may collect information that may reveal your racial or ethnic origin, physical or mental health, religious beliefs, or alleged criminal or criminal convictions. According to Article 9 of Regulation (EC) 5419/16, this information is considered “sensitive personal data”.
We collect Sensitive Data only if you have given your explicit consent, it is necessary or you have intentionally made it public.
Disclosure of your Personal Data
Affiliates and service providers
We may disclose your Personal Data:
- our affiliates or subsidiaries, for the purposes described in this Privacy Notice
- to our third party service providers who provide services such as website hosting, data analysis, payment/invoicing processing, order fulfillment, information technology and related infrastructure provision, customer relations, email forwarding, CRM, management identity, event management, market intelligence, auditing, fraud detection and other services
- to third parties, to allow them to send you commercial communications, based on your preferences, if you have chosen to share them
- third party sponsors of sweepstakes, contests and similar promotions
- When you interact with Viral Design as a customer, supplier or business partner, Viral Design may disclose Personal Data available in reports and other materials provided by you and/or your company as a result of an engagement with another partner business and/or a supplier.
Other Uses and Disclosures
We may also use and disclose your Personal Data where we deem it necessary or appropriate: (a) to comply with applicable law, which may include laws outside your country of residence, to respond to requests from law enforcement authorities; state and government, which may include authorities outside your country of residence, to cooperate with law enforcement authorities or for other legal reasons; (b) to enforce our own terms and conditions; and (c) to protect our rights, privacy, security, or property, as well as those of our affiliates or subsidiaries, you, or others.
In addition, we may use, disclose or transfer your information to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer or any other total or partial disposition of our operations, assets or capital (including in connection with any proceedings of bankruptcy or similar).
Services provided by third parties
This Privacy Notice does not address, and we are not responsible for, the privacy, information, or other practices of third parties, including third parties that operate any website or service to which Viral Design Pages refer. The inclusion of a link on the Viral Design Pages does not mean that we, our affiliates or subsidiaries endorse the linked site or service.
In addition, we are not responsible for the collection, use, disclosure of information or the security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other application developer, application provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to Personal Data that you disclose to other organizations through or in connection with the Viral Design Pages. These organizations may have their own privacy notices, statements or policies. We strongly recommend that you read them to understand how your Personal Data may be processed by those organizations.
Third party cookies or other tracking technologies
The collected data is used to:
- ensure the proper functioning of the digital channel
- analyze digital channel usage so that we can measure and improve the performance of our digital channels
- connect to social networks and read reviews
- contribute to a better personalization of advertising according to your interests, both within the Viral Design digital channels and outside them;
How do we protect your personal data?
How do we ensure the security of your Personal Data?
We strive to use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately in accordance with the “How can you contact us?” From lower.
How long will Personal Data be kept?
We will keep your Personal Data for as long as is necessary or permitted taking into account the purposes for which they were collected. The criteria we use to determine the retention period include: (i) the length of time we have a relationship with you for your participation on the Viral Design pages; (ii) the existence of a legal obligation that we must comply with; or (iii) if retention is indicated in light of our legal position (such as with respect to applicable statutes of limitations, regulatory investigations, or with respect to litigation).
Jurisdiction and cross-border transfer
Your personal data may be stored and processed in any country in which we have facilities or in which we employ service providers, and by using the Viral Design Pages you consent to the transfer of information to countries outside your country of residence, which may have laws different data protection laws than those in your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security bodies in those countries may have the right to access your Personal Data.
Your rights and options
If you wish to send a request to access, correct, delete, limit or refuse the processing of Personal Data that you have previously provided to us or if you wish to send a request to receive an electronic copy of your Personal Data for to send them to another company (to the extent that this right of data portability is granted to you according to the applicable law), you can contact us at firstname.lastname@example.org. We will respond to your request in accordance with applicable law.
In your request, clearly specify which Personal Data you would like to have changed, if you would like your Personal Data to be removed from our database, or if you would like to inform us what limitations you would like to apply to how we use Your personal data. For protection, we may only process requests for Personal Data associated with your account, email address, or other account information that you use to send us requests, and we may need to verify your identity first to comply with your request.
You may also opt out of receiving electronic communications from Viral Design. If you no longer wish to receive commercial emails, you can opt-out by clicking the unsubscribe button at the bottom of any promotional email you receive from us.
Please note that we may need to retain certain information for record-keeping purposes and/or to complete transactions initiated prior to the request for modification or deletion (for example, when you make a purchase or sign up for a promotion, you may not be able to change or delete the Personal Data provided before completing that purchase or promotion). There may also be residual information that will remain in our databases, as well as other records, that will not be deleted.
We will try to process your request(s) as soon as possible. Please note that if you opt out of receiving commercial emails from us, we may still send you certain important administrative messages that you cannot opt out of.
If you exercise your options and rights (or some of them), you may not be able to use all or part of certain Viral Design Services.
Special information for parents
The Viral Design Pages are not directed to children, as required by applicable law, and we do not knowingly collect Personal Data from children. However, Viral Design’s policy provides for compliance with the law when it requires the permission of the parent or legal guardian before collecting, using or disclosing Children’s Personal Data. We are committed to protecting the privacy needs of children and strongly encourage parents and legal guardians to actively participate in their children’s online activities and interests.
If a parent or legal guardian learns that their own child has provided us with their Personal Data without the consent of the parent or legal guardian, contact us at email@example.com. If we learn that a child has provided us with Personal Data, we will delete that data from our files.
How you can contact us
If you have any questions about this Privacy Notice or how Viral Design uses your Personal Data, please contact our Data Protection Officer at firstname.lastname@example.org. Alternatively, you have the right to lodge a complaint with a competent supervisory authority in the country or region in which you are located.